This guide is for Delphin Users.
We recommend that first-time users follow this help page step by step, from top to bottom.
First we will cover what you need to use Apple Music on your Delphin, then we will cover first time setup.
This guide is for Delphin Users.
We recommend that first-time users follow this help page step by step, from top to bottom.
First we will cover what you need to use Apple Music on your Delphin, then we will cover first time setup.
While making any changes to your playlists or while downloading your music, you must be connected to a strong WiFi network.
To start you will need an Apple Music account. If you do not have one already, we recommend setting up an account on either your Computer or Phone to have an easier time with your keyboard and screen size. We recommend creating your swimming playlists this way as well.
In order to download your playlists for swimming, you will need a premium Apple Music Subscription.
Your Delphin may present an option to download the Apple Music app during the set-up process. Click on it to download.
Open the Help App by tapping three white lines on your home screen, choosing the Help App, and then selecting ‘Install Apps’. Apple Music should appear on the list of popular apps. Tap on it to download and then press 'Install Selected'.
(Tip: If you will be using Apple Music frequently, we recommend adding it to the home screen of your Delphin for easy access. To add Apple Music to your home screen, hold down on the icon you want to replace, then select Apple Music from the list of apps that appears.
Open Apple Music by clicking on the three white horizontal lines at the top-left of your screen and selecting the app. Follow the prompts on the screen until you get to the login screen. Scroll down at the top of your screen until you see the username and password fields. Enter your username and password, then submit.
(Tip: Your Delphin's screen may turn off quickly between steps during set-up. To make setting up and installing anything on your Delphin easier, go to App List > System Settings > Display > Sleep and choose a longer sleep time, like 10 minutes, to keep the screen from going dark too quickly. We recommend going back and turning the screen down to a lower time after you have finished setting up your apps as keeping the display screen on drains battery life.)
Before you head to the pool, you will need to get your apps ready for offline use, as WiFi doesn't work in the water.
Watch this short video to learn how the process is done in Apple Music.
1. Open Apple Music by clicking on the three white horizontal lines at the top-left of your screen and selecting the app. Sign in to your account.
2. Choose a playlist from your library, and open it.
3. Download the playlist by pressing the downard arrow in the top right-hand corner.
4. Once your playlist is downloaded, test it out by playing it with your WiFi off. If your music plays while your WiFi is off, you're all set!
(Tip: You can turn your WiFi off by swiping down from the top of your screen 2 times. You will see a WiFi icon. Tap the WiFi icon to turn it off. Then, you can swipe that screen away by putting your finger at the bottom of your screen and swiping upward. You can also turn it off by navigating to the app menu, then Open System Settings > Network & internet > then toggling WiFi off at the top right.)2
If you have any questions not covered by this guide or are still having issues with your Delphin, please feel free to contact us for help!
Our customer support is open Monday - Friday from 8am - 5pm PST.
We can be contacted by email at help@underwateraudio.com and usually respond before the end of the next business day. Our phone number is 541-623-0202.