If you need to return your product, you can return it for a full refund, within 30 days of the original purchase date.
If you have used your Underwater Audio device (Delphin, SYRYN, or Swimbuds Bone Conduction), it is covered by the Underwater Audio one-year warranty.
The cost of shipping returns will not be covered by Underwater Audio.
If you are returning a waterproof player bundle, please include all headphones and accessories to avoid processing delays and to ensure a full refund.
Shipping Instructions:
Pack. Ship. Submit.
1. Pack your device and all accessories in the original packaging.
2. Please ship your return to:
Scott Walker
Returns
Unit F, Winston Business Park
Churchill Way #15680
Sheffield S35 2PS
3. Ensure you have obtained a tracking number for your return and enter the tracking number in the Google Form below. If you do not enter a valid tracking number we will not process your refund.
If you have any questions, please feel free to email our Customer Support Team at help@underwateraudio.com. We are open from 6am - 5pm PST and Saturday - Sunday from 8am - 5pm PST