This guide is for Delphin Users.
We recommend that first-time users follow this help page step by step, from top to bottom.
First we will cover what you need to use Libby on your Delphin, then we will cover first time setup.
This guide is for Delphin Users.
We recommend that first-time users follow this help page step by step, from top to bottom.
First we will cover what you need to use Libby on your Delphin, then we will cover first time setup.
While making any changes to your playlists or while downloading your audiobooks, you must be connected to a strong WiFi network.
To start, you will need a library card, which will let you create a Libby account. If you do not have one already, we recommend setting up an account on either your computer or phone to have an easier time with your keyboard and screen size. We recommend adding new audiobooks to your shelf this way as well.
Your Delphin may present an option to download the Libby app during the set-up process. Click on it to download.
Open the Help App by tapping three white lines on your home screen, choosing the Help App, and then selecting ‘Install Apps’. Libby should appear on the list of popular apps. Tap on it to download and then press 'Install Selected'.
(Tip: If you will be using Libby frequently, we recommend adding it to the home screen of your Delphin for easy access. To add Libby to your home screen, hold down on the icon you want to replace, then select it from the list of apps that appears.
Open Libby by clicking on the three white horizontal lines at the top-left of your screen and selecting the app. The first question will be 'do you have a library card?', select 'yes'. Then select 'Search for a library' and type your library name, city, or zip, then select your library. Enter your library card number and your pin.
(Tip: Your Delphin's screen may turn off quickly between steps during set-up. To make setting up and installing anything on your Delphin easier, go to App List > System Settings > Display > Sleep and choose a longer sleep time, like 10 minutes, to keep the screen from going dark too quickly. We recommend going back and turning the screen down to a lower time after you have finished setting up your apps as keeping the display screen on drains battery life.)
Before you head to the pool, you will need to get your apps ready for offline use, as WiFi doesn't work in the water.
Watch this short video to learn how the process is done in Libby
1. Open Libby by clicking on the three white horizontal lines at the top-left of your screen and selecting the app. Select your library and sign in to your account.
2. Search for and choose an Audiobook from your library, and borrow it. (As long as your Delphin is connected to wifi, you can add books to your shelf with the Libby app on your smartphone and they will also be added to the shelf on your Delphin.)
3. Once an audiobook is added to your shelf it will download automatically but may take a few minutes.
4. To navigate to your shelf, tap on the round Libby icon in the center at the bottom of your screen, then select 'Shelf'.
5. Once your audiobooks are downloaded, test them out by playing them with your WiFi off. If your audiobooks play while your WiFi is off, you're all set!
(Tip: You can turn your WiFi off by swiping down from the top of your screen 2 times. You will see a WiFi icon. Tap the WiFi icon to turn it off. Then, you can swipe that screen away by putting your finger at the bottom of your screen and swiping upward. You can also turn it off by navigating to the app menu, then Open System Settings > Network & internet > then toggling WiFi off at the top right.)2
If you have any questions not covered by this guide or are still having issues with your Delphin, please feel free to contact us for help!
Our customer support is open Monday - Friday from 8am - 5pm PST.
We can be contacted by email at help@underwateraudio.com and usually respond before the end of the next business day. Our phone number is 541-623-0202.